IP and i3 offer PSAPs Next Generation 9-1-1 (NG9-1-1) technology that delivers new capabilities to better meet citizen expectations. Two objectives of the NG9-1-1 movement are to enable more devices to contact 9-1-1 and to allow 9-1-1 agencies to easily interact and share data with each other.
While many PSAPs have begun to accept text messages to 9-1-1, they will need to accept many other forms of communication in the next generation world, such as pictures, video and, data. How will PSAPs manage all this data, and how do we keep the burden off call takers who will need to decide what information, correlated to an incident, is actionable?
Download the whitepaper and gain new insight into:
How PSAPs will be expected to contend with the additional influx of data
Examples of how AI can assist PSAPs in managing NG9-1-1 data
The changing role of call takers in Next Generation
Steps PSAPs can take now to prepare for the data ahead